TERMS AND CONDITIONS

It is our ultimate aim to ensure every client has the most memorable experience when visiting Greenleaf Beauty, so please take a moment to read the useful information below.

Arrival
We recommend that you arrive for your treatment 15 minutes ahead of time, to allow for you to complete a consultation card.

At Greenleaf Beauty we strive to create a relaxing atmosphere, therefore as a courtesy to other clients please keep noise to a minimum and turn off mobile phones when arriving for the treatment.

We will endeavour to accommodate all clients where possible, however arriving late for your appointment may unfortunately reduce the time of your treatment. As a courtesy to all our clients, treatments are completed as scheduled.

Cancellations
We understand that schedules do change, however we request that if you are unable to attend your appointment, you provide 24 hours notice if you need to cancel, reschedule or alter the service of your appointment. Late cancellations and missed appointments will be charged 100% of the treatment reserved for you.

Gift Vouchers
Gift vouchers are valid for six months from the date of purchase. Gift vouchers are not redeemable for cash and are non-transferrable. We are not responsible for lost, stolen or expired vouchers.

Delivery Policy
Goods will be delivered Monday to Friday. Delivery is only available within Australia. Please allow 5-7 working days for delivery to Victoria and 7-9 working days for all other locations. A signature will be required at delivery address when receiving goods.

Any order reshipped due to being refused or undeliverable the first time will have the original freight charge added to the amount due.

Delivery is through Australia Post. Cost of delivery is set according to their guidelines.

Payments Accepted
Cash

EFTPOS

Mastercard

VISA

Credit cards will incur a 2% surcharge